CAN I WALK IN AND PICK UP A CAKE?
Most of our cakes are custom orders, however occasionally we have small cakes readily available in our bakery case. We always have cupcakes that can suit your last minute needs as well.
HOW FAR IN ADVANCE MUST I ORDER MY CUSTOM CAKE?
We recommend ordering the cake at least 2 weeks in advance. We do try to accommodate orders of less than the two week time frame, however, some design options and flavors may not be available.
WHEN SHOULD I CALL TO SET UP A TASTING FOR A WEDDING CAKE?
A tasting should be set up as soon as a wedding/reception venue has been secured. Popular dates fill up quickly so it is recommended to make the appointment as soon as possible.
A tasting is complimentary for cakes of 75 servings or more. Call us today to secure an appointment. We ask for you to choose three flavors when confirming your appointment. We bake each cake for your tasting, so if you are serious about cake, we are too!
WHAT INFORMATION SHOULD I HAVE READY WHEN I COME IN OR CALL TO
ORDER MY CUSTOM CAKE?
Please have an idea of the following information when calling:
- Number of servings needed
- Cake flavor
- Date needed to pick up the cake
- Ideas in terms of design, color scheme or theme
Some things to consider ….Does the recipient have any special interests such as sports, cars, dance, etc. Do they like traditional or contemporary design? What are their favorite colors? What is the occasion?
CAN THE CAKERY DUPLICATE A CAKE DESIGN SEEN ELSEWHERE?
We ask that you bring design ideas, photos, invitations, napkins, themes, etc and we will work closely with you to create a custom cake for your event that will be memorable and delicious. If you can imagine it – we can create! (Please note that we do not re-create copyrighted materials)
WHAT ARE YOUR PRICES?
Each cake is unique; therefore so are our prices. The cost of a cake will be based on the number of servings as well as how elaborate or labor intensive the design requires. Please call or stop by the bakery. After discussing ideas we will be able to design a cake to fit your budget.
DO YOU DELIVER?
Delivery and set up is available for a fee based on location. Please call for a quote.
I AM NOT HAVING MY CAKE DELIVERED – HOW DO I TRANSPORT IT?
While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk. The Cakery does not recommend clients self-transport 3D/sculptural cakes, cakes over 2 tiers tall, or any cake more than 3 hours and is not responsible for any damage that may occur to any client-transported cake once it has left our bakery. If you choose to self-transport please adhere to the following guidelines:
- Cakes should ALWAYS be kept cool as the icing begins to melt quickly in heat
- The cake should be placed on a clean, flat surface while driving such as a floor board
- Care should be taken to drive reasonably slowly and avoid sudden stops and sharp turns
DOES THE CAKERY REQUIRE A DEPOSIT?
We require a non-refundable 50% deposit to be made on all celebration cakes and specialty orders. If you are calling to confirm your order, we can take a credit card number to secure your order. All weddings require a $100 non-refundable deposit to secure the date. ***PLEASE NOTE : ALL ORDERS BY EMAIL MUST BE CALLED IN TO CONFIRM WITH A CREDIT CARD NUMBER TO SECURE YOUR DATE